Overland Storage Server SAN S2000 User Manual

SnapServer® SAN S2000  
Quick Start Guide  
Overview  
Rack Installation  
This document describes how to unpack an SnapServer  
SAN S2000 appliance from Overland Storage and install  
it into a four-post, 32-inch depth, EIA-310 rack.  
Before installing the disk drives, it is recommended that  
the unit first be secured in the rack.  
WARNING: Use care during rack installation or removal to  
prevent accidental tipping of the rack causing damage or  
personal injury.  
WARNING: To reduce the risk of electric shock or damage  
to equipment, always remove any power cords while  
working with the unit.  
AVERTISSEMENT: soyez prudent lors de l'installation ou  
de l'enlèvement du support afin d'empêcher le  
renversement accidentel de la crémaillère, pour éviter  
dommages et blessures.  
AVERTISSEMENT: pour réduire le risque de choc  
électrique ou endommagement de l'équipement, retirez  
toujours les cordons électriques en travaillant avec l'appareil.  
The rail kit included with the S2000 is adaptable for  
installation in the two major types of hardware racks:  
squared-holed and round-holed EIA-310 racks.  
CAUTION: While working with the unit, observe standard  
Electrostatic Discharge (ESD) precautions to prevent  
damage to micro-circuitry or static-sensitive devices.  
NOTE: A two-post telco-style rack or any rack that is less than  
29-inches in depth will not support this appliance. Also, for  
threaded-hole racks, Overland Storage recommends using a  
shelf.  
Register First  
Before starting, it is essential that you activate your  
Overland warranty. Technical and warranty support are  
not available until this is done:  
The rails are not universal. They are stamped LH (left)  
and RH (right) and must be mounted on the appropriate  
side (when facing the rack front).  
1. Go to the Overland Storage web site  
(http://www.overlandstorage.com/).  
Attach Inner Rails to Chassis  
2. Click the Service & Support tab.  
This procedure is required for all rack types:  
3. Select My Products tab > Register New Product.  
1. Mark the screw holes on the rack where the rails will  
be installed.  
4. At the Site Login, enter your e-mail address and  
password (Figure 1).  
NOTE: Be sure rear holes are horizontally in line with the  
front holes to ensure the unit remains level.  
NOTE: If you are not yet a member, click “New member?”  
and follow the instructions given. It’s free and easy!  
2. Remove the inner rail (Figure 2) from the rail set:  
Inner Member Latch  
Middle Member Latch  
(Hidden)  
Figure 1. Support Site Login  
5. Fill in the information and click Submit.  
Outer Member  
Middle Member  
Within three business days, you will receive an e-mail  
from Overland with your warranty certificate. Follow the  
instructions included to complete the process.  
Figure 2. Inner Rail Release Latch  
a. Fully extend the rail set.  
b. Push the inner member latch down, and remove  
the inner rail.  
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4. Slide the unit in and out a few times to ensure that  
the expansion array does not bind.  
If binding occurs, verify that the front and rear flanges  
are mounted in the correct holes, readjusting the slide  
positioning as necessary.  
5. Using the two screws provided, secure the expansion  
array flanges to the rack (Figure 10).  
Figure 8. Using the Early Round-Hole Adaptors  
3. Using the screws from the kit, secure the front of the  
rail to the rack.  
4. Slide the rear rail segment rearward until the rear  
adaptor holes are in line with holes being used.  
Figure 10. Secure the Expansion Array to Rack  
5. Using the screws from the kit, secure the rear of the  
rail to the rack.  
Disk Drives  
6. Repeat Steps 1–5 for the right rail.  
7. Verify that the rails are level and straight.  
The S2000 comes without disk drives installed (they are  
sold separately in singles and 4-packs). A combination of  
4 to 12 SAS and/or SATA drives can be installed with  
blank drive carriers filling in the empty slots.  
Continue the installation with “Install the Unit in the  
Install the Unit in the Rack  
Recommended Drive Configurations  
Before installing or adding drives to a SAN S2000 server,  
the following must be observed:  
WARNING: It is recommended that a mechanical lifter (or  
at least two people) be used during rack installation or  
removal to prevent injury.  
Different capacity drives can be installed; however,  
they should not be included in the same RAID array,  
because capacity usage for all drives in the RAID is  
limited to the capacity of the smallest drive member.  
AVERTISSEMENT: pour éviter toute blessure il est  
recommande qu'un monte-charge (ou deux personnes  
au moins) soit utilisé lors de l'installation ou de l'enlèvement  
du support.  
Drives of different rotational speed (such as, SAS and  
SATA drives) can be installed (Figure 11), but they  
should not be installed in the same column or be  
separated from each other by a column of different  
rotational speed drives (Figure 12). If you are  
1. At the front, extend the middle rail members until  
they lock (click).  
combining drives with different speeds, use the figures  
below to plan where to place the disk drives.  
2. Confirm that the ball-bearing shuttles are at the  
front (Figure 9).  
Bearing Shuttle  
Figure 9. Inserting Expansion Array Into Rack  
Figure 11. Supported Drive Configurations  
3. Using a mechanical lifter or two people, insert the  
appliance into the rack rails.  
Do not include drives with  
different RPMs in the  
same column.  
Lift the appliance to its install height and engage the  
inner members on the appliance with the middle  
members protruding from the rack, and slide the  
appliance into the rack until it stops.  
Drive Blanks  
Figure 12. Unsupported Drive Configurations  
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Overland recommends grouping columns of drives of  
Cable Attachment  
the same speed next to each other when possible.  
All cabling and power connections are located on the rear  
panel of the SAN S2000 appliance (Figure 15). All unit  
cooling exhaust is handled through the rear panel.  
Installing Drives  
NOTE: Do not remove the disk drives from their carriers. Doing  
so voids the drive warranty.  
Once the unit is in the rack, install the drives. Initially,  
the top row is empty and the other two rows are filled  
with drive blanks. Remove as many blanks as needed:  
1. If a drive blank is in the slot where you are about to  
install a disk drive, remove the blank by pressing the  
lever release button and pulling it out.  
1
2 3 4 5  
6
7
8
9
1 - AC Power  
2 - Mouse Port  
3 - Keyboard Port  
4 - Dual USB Ports  
5 - COM Port  
6 - Video Port  
7 - Data Port 1  
8 - Data Port 2  
9 - Active SAS Port  
2. Remove a drive assembly from the packaging.  
3. Press the button to release the lever.  
4. With the button on the right, position the drive  
assembly in front of the appropriate bay and slide it  
in (Figure 13) until resistance is felt.  
Figure 15. SAN S2000 Rear Panel Connections  
1. Plug the network connection into Data Port 1.  
Using a Category 5e (or better) cable, connect Data  
Port 1 on the appliance to a Gigabit Ethernet switch  
on the same LAN segment as the management  
system.  
2. Attach the power cords to the AC Power sockets on  
back panel.  
3. Plug the power cords into an UPS appliance or AC  
power source.  
Figure 13. Inserting Drive Carriers  
4. Make sure that a iSCSI Initiator and the .NET (dot  
NET) framework is installed on each Windows host  
before continuing.  
5. Push the lever in to lock the assembly in the bay.  
6. Repeat Steps 1–5 for each remaining drive carriers.  
5. Install the Windows SAN Manager Suite software  
from the supplied CD on a host computer attached to  
the same subnetwork.  
IMPORTANT: To maintain proper airflow and cooling, a  
drive assembly or a blank drive carrier must be installed  
in every slot. No empty slots are allowed.  
If Autorun is enabled, program launches an HTML  
contents page where you select the appropriate  
type of software to load (32-bit or 64-bit).  
Attach the Bezel  
If you are using a Mozilla-based browser or  
Autorun is disabled, you need to use your file  
manager to browse the CD and launch start.html  
at the root level.  
Once in the rack, attach the front bezel (Figure 14):  
6. Follow the on-screen instructions.  
Power Up the SAN S2000  
IMPORTANT: Always turn on any EXP E2000 expansion  
units on before powering up your SAN S2000. This  
enables the head unit to discover the attached expansions.  
1
2
Figure 14. Attaching the Bezel  
1. Insert the bezel tabs into the flange holes.  
2. Push the other side in until it latches (clicks).  
3. If desired, lock the bezel.  
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To turn the appliance ON, press and hold the Power  
button (Figure 16) for no more than one (1) second to  
begin the power-up sequence.  
f. At the Summary page, click Close to accept your  
settings.  
When the wizard finishes, the Windows SAN Manager  
Home screen is displayed.  
Power  
Button  
Configuration Information  
At this point, your SAN S2000 is ready to be configured  
for your specific environment and needs. The Windows  
SAN Manager software provides easy access to the  
Overland storage systems on the network. You can also  
use the built-in SAN Web Manager to configure a specific  
appliance, even from a non-Windows system.  
Reset  
Access  
HDD  
Power  
NIC 2  
NIC 1  
Power  
Fail  
Overheat  
/Fan Fail  
Launching the SAN Web Manager  
Figure 16. Front Panel Controls and Indicators  
1. From a Web browser, enter the applicable IP address  
to access the SAN S2000.  
After you turn the power ON, the System performs a self-  
test process, which takes a few minutes.  
2. Use the following default login (case-sensitive):  
User Name: admin  
Password: password (or new assigned password)  
You must leave the appliance ON while completing any  
configuration processes for your application and backup  
media servers.  
The Web GUI appears.  
3. Continue with the configuration process.  
1. At the host computer, launch the Windows SAN  
Manager by selecting Windows Start > All Programs  
> SnapServer SAN > SnapServer SAN Manager.  
Check for Software Updates  
Automatically, Windows SAN Manager attempts to  
discover any new SAN S2000 appliances connected to  
the subnetwork and tries to connect to them.  
The latest release of the SAN S2000 software can be  
obtained from the Overland Storage FTP site:  
1. Point your browser to  
2. If successful, Windows SAN Manager then opens the  
SAN Appliance Setup Wizard to guide you through  
the following setup process:  
2. Open the appropriate version folder.  
a. At the Before You Begin page, click Next.  
3. Download the latest software file based on the date.  
b. At the Licensing Agreement page, read the  
terms, click the check box to indicate you accept the  
terms, and then click Next.  
For additional assistance, search at  
c. At the Identity page, enter a new name if you want  
Special Notes  
to rename the appliance, and click Next.  
The alarm mute and disable buttons can be found  
NOTE: We highly recommend changing the name to help  
identify the appliance on the network. The name must  
start with a letter; subsequent characters may be letters,  
numbers or hyphens. Try to keep the name short.  
in different places:  
In the Windows SAN Manager, they are found in  
the tasks list under Manage SnapServer SAN Pool.  
In the SAN Web Manager, they are found by  
d. At the Password page, you must enter a password  
clicking the subsystem name (link) under Pools.  
for the appliance, confirm it, and click Next.  
To help identify a disk drive that is currently allocated  
as a Hot Spare, the red LED blinks on the front of its  
drive carrier. This blinking action also denotes that  
the Hot Spare is active and healthy.  
IMPORTANT: Overland recommends using a  
password of at least six alphanumeric characters.  
e. At the Pool Creation page, select the type of policy  
you want, and click Next. See the user guide for  
complete details.  
If your OS supports MPIO, you must install and  
enable MPIO with your iSCSI initiator.  
Replication and Mirroring are optional features that  
require additional licenses to activate.  
NOTE: Select the Don’t Create Pool option if you want to  
create multiple pools or to create a pool using only  
selected disks in the enclosure. Later, use Windows SAN  
Manager to create the desired pools.  
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Warranty and Technical Support  
Additional Information  
For warranty and technical support information, see our  
Contact Us web page.  
User Guide  
To search for more service information, visit our Expert  
For detailed information on configuring your SAN S2000,  
refer to the SnapServer SAN S2000 User Guide.  
It is available online at:  
You can get additional technical support on the Internet at http://support.overlandstorage.com, or by contacting  
Overland Storage using the information found on the Contact Us page on our web site.  
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